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The ‘Business – IT’ Engagement Models We Offer to Clients

CodeTiburon has worked out three models of collaboration with our clients and partners: Software Product Development, Dedicated Team, and Developers on Demand.

Engagement models

What Is a Customer Engagement Model For IT Services

  • Software Product Development

  • Dedicated Team

  • Developers on Demand

  • the character of interaction

  • ideal situations of use

  • project based pricing policies

  • customer benefits

  • stages of the workflow

Software Product Development Model

Number-one choice when

  • You have a clear vision of what you want to get and need a rapid response. You have no time for building up your own remote team and waiting for the ramp-up. Lead time is an important strategic variable. In that case, creating a minimum viable product (MVP) is an effective solution of getting early feedback.
  • You want the service provider to take over the process control, either because you have other priorities or software development is not your cup of tea.
  • There is a need to adopt a lean policy, in case IT technology and infrastructure is an enabler rather than the core of your business. This model will fit if you aim at the short- or mid-term collaboration to accomplish a single project. However, in the case of continuous partnership and long-term engagement we would recommend a dedicated team model.

Price models to go with

Fixed Price model (FPM) Time and Material (T&M) pricing model

Offers and takeaways

  • an expert opinion on the optimal ways to implement your business idea based on your immediate requirements;
  • our experienced project managers wholly take on responsibility for the process arrangement and supervision;
  • the benefit of professional and 100% transparent calculation of your project’s costs;
  • staying in contact during the entire product creation cycle, giving your feedback on every stage – specifications, mockups and wireframes, MVP, fully-functional product;
  • prompt and timely product delivery either within the fixed timeframe or as a result of the efficient agile organization;
  • an exclusive ownership of intellectual property.

How it works

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Dedicated Team Engagement Model

Number-one choice when

  • Your business needs gradual expansion and the workflow asks speeding-up.
  • You want to reduce costs or increase cost-efficiency.
  • Your talent pool is limited or competition really tough.
  • For long-term projects, such as development and maintenance of a unique product, as it requires a strong and focused team of professionals engaging in software development.
  • There is a need to outsource an IT function since it is not the core of your business. That is the case when IT service providing is viewed as a continuous function rather than a single project.

Price models to go with

Cost+ pricing model

Offers and takeaways

  • you get a tight-knit team of software developers totally aligned with your working strategy;
  • the team is focused solely and exclusively on your project;
  • you exercise full control over the selection, engagement, management, and scaling of the team;
  • you decrease your development costs and time to market, thus considerably improving the ROI.

How it works

  1. The customer outlines the agenda and determines the number and the skill-sets of specialists required to do the job.
  2. We provide the necessary workforce, either from their own resource pool or by hiring additional employees. They will form a dedicated team to focus on a client’s project.
  3. We agree on working conditions and the distribution of authority between the in-house and remote teams. After the workload and payment are agreed on, we sign a contract for a specific period of time.
  4. Initially, team leads may need to travel to the onsite location to align with the client’s corporate culture.
  5. Next, they run the workflow and regularly account to the in-house management.
  6. The customer is fully in charge of managing and scaling the dedicated team, as well as organizing the process in accordance with specific business objectives.

Dedicated Development Team: Give a Boost to Your Business

Developers on Demand Engagement Model

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Number-one choice when

  • When you need assistance in a short-term project.
  • If you decide to augment your in-house team with additional resources for a certain period of time.
  • If you are in search of a particular technology expert for your development team.
  • For continuous software development. If you decide to keep an expert who has been hands-on in a product’s evolution, for instance, working as part of a dedicated team. Since an application evolves over time due to regular updates, you may be comfortable with retaining a specialist who has been there from the start. He or she knows all the ins and outs of the coding practices. So he can provide the insights and improve productivity of your team.

Price models to go with

Offers and takeaways

  • you strengthen your team with additional specialists to address technical issues;
  • we spare your time, cost, and effort of remote hiring and accounting so that you can focus on matters at hand;
  • you employ dependable professionals, who can ensure stable workflow as compared to unpredictable freelance market.

How it works

  1. You contact us with a view to hiring a specialist of a particular competence to perform a certain task.
  2. We do the job and time accounting.
  3. At the end of a billing cycle, we send the invoice and timesheet.

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