A Chatbot for Business: a Fad or No Joke?

A chatbot for business_a fd or no joke
Chatbots are all the rage. Messaging apps open up as platforms for ‘housing’ them. Human language is deemed ‘the new UI layer’, intelligent agents and digital assistants – the new browsers. And the conversational commerce trend is gaining ground. So, is it for real or just a conspiracy plan of the lucky few?